Genpact Unveils Artificial Intelligence Innovation Center in London to Drive Business Integration

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Published: November 23, 2023 at 11:31 am Updated: November 23, 2023 at 11:31 am

Edited and fact-checked:
November 23, 2023 at 11:31 am

In Brief

Genpact launches Artificial Intelligence Innovation Center in London for clients to unlock business transformation by harnessing artificial intelligence

Global professional services firm Genpact announced launch of Genpact Artificial Intelligence Innovation Center in London, UK.

The center is strategically designed for collaborative innovation with clients, aiming to unlock business transformation by harnessing artificial intelligence (AI) in various domains such as supply chain management, finance and accounting, customer care, sales and commercial and insurance underwriting.

Functioning as a bridge between the challenges and opportunities presented by AI, the center will accelerate client projects to a production environment through case studies and proof of concepts. It will provide step-by-step guidance, helping enterprises explore the broad advantages of integrating AI beyond productivity benefits.

Launch of the AI Innovation Center in the UK marks the initial step in establishing multiple innovation centers globally and is a pivotal element of the company’s $600M investment in artificial intelligence over the next three years.

Business Leaders are Intrigued by AI’s Potential

Businesses are leveraging AI to enhance efficiencies, save time and reduce costs across various operational aspects. As AI continues to advance, it is rapidly becoming a valuable resource for companies in diverse industries.

As per a recent McKinsey report, business leaders recognize artificial intelligence’s highest potential in its applications within companies’ value propositions, aligning with their value chains.

For instance, in the consumer sector — business leaders foresee generative AI assisting in customizing the customer journey, whereas in travel, logistics and infrastructure, they anticipate scenario planning to be the most valuable use case.

Despite being in the early stages of adoption, AI is expected to significantly elevate businesses capabilities.

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About The Author

Alisa is a reporter for the Metaverse Post. She focuses on investments, AI, metaverse, and everything related to Web3. Alisa has a degree in Business of Art and expertise in Art & Tech. She has developed her passion for journalism through writing for VCs, notable crypto projects, and engagement with scientific writing.

Alisa Davidson